DMPQ: What is e governance? What are its benefits ?

E-governance, expands to electronic governance, is the integration of Information and Communication Technology (ICT)in all the processes, with the aim of enhancing government ability to address the needs of the general public. The basic purpose of e-governance is to simplify processes for all, i.e. government, citizens, businesses, etc. at National, State and local levels. There are various benefits of e governance :

  • Administrative developments
  • Reduces delays in file processing and movement.
  • Enhances maintenance and reduces risk of data loss.
  • Reduces requirement of man power and space.
  • More eco friendly administration
  • Sound management of information for planning and decision making. Eg MIS, PFMS, CP-GRAMS etc.
  • Improvement in service delivery
  • It reduces end to end time in govt. operations
  • It facilitate anytime anywhere govt.
  • Increasing transparency and accountability, reducing corruption
  • Greater democratic engagement:
  • Mobilisation of people
  • website can facilitate a seamless flow of information to the people and their voices to the govt.
  • It help to increase the political literacy.
  • reach increases tremendously. Real time solution to urgency.( Railway ministry example). Focus on continuous improvement and more time for creative work.


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