DMPQ:What is Citizen Charter? Why Citizen charter is necessary?

Citizens’ Charters initiative is a response to the mission for solving the problems which a citizen meets, day in and day out, while dealing with the organisations providing public services. The charter is the declaration of commitment to superiority in service to customers of the department. The citizen charter declares the standards for various services offered. It includes expectations of the Organisation from the Citizens for fulfilling its commitment. Citizen charter is available in India post website.

Citizen charter is necessary due to following reasons

  1. Satisfaction of citizens
  2. Participatory formulation staff and users
  3. Feedback and performance audit
  4. Procedure, Cost, Display
  5. Entitlement of users, services, standards etc.
  6. Simple and useful
  7. Statement of services
  8. Interaction and training of responsive climate
BPCS Notes brings Prelims and Mains programs for BPCS Prelims and BPCS Mains Exam preparation. Various Programs initiated by BPCS Notes are as follows:- For any doubt, Just leave us a Chat or Fill us a querry––

Hope we have satisfied your need for BPSC Prelims and Mains Preparation

Kindly review us to serve even better


BPSC Mains Test Series 2022

20 Quality mock tests and GS Mains Notes

Mains Test Series and Notes (With Evaluation and Skill Enhancement)

Mains Printed Notes (With COD)

Mains PDF Notes (Digital)


For Any Suggestion’s and Updates kindly Comments your doubts Here

Subscribe to BPSC Notes

Never Miss any BPSC important update!

Join 8,602 other subscribers
error: Content is protected !!