grievance redressal

24.01.18 Bihar (BPSC) Daily Current Affairs

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BIHAR Bihar wins Kalam award for grievance redressal The state has won Kalam Innovation in Governance Award (KIGA) for exemplary implementation and monitoring of the Bihar Right to Public Grievance Redressal Act (BRPGRA).   The Act, first of its kind in the country, was introduced in 2015 to give legal right to citizens for time-bound hearing and redressal of their grievances. … Read more 24.01.18 Bihar (BPSC) Daily Current Affairs

Right to Service Act

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Delivering public services in a time bound, decentralised and citizen friendly manner has been one of the major challenges facing the administration wing of the government.Right to Service legislation in India comprises statutory laws which guarantee time-bound delivery of various public services rendered to citizens and provides mechanism for punishing the errant public servant if … Read more Right to Service Act