Good Governance

The “key word” to be used in this is the “Good Governance” in the various phases of the service definition, development, refining and monitoring, and the whole concept of Good Governance services is based on “putting the citizen (user) at the centre of innovative services” starting from enabling of a specific procedure: citizens shall be … Read more Good Governance

The Consumer Protection Act

The Consumer Protection Act is an Act to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers’ disputes and for matters connected therewith .A number of laws have been enacted in India to safeguard … Read more The Consumer Protection Act

Bureaucracy : Origin; its merits and demerits; Role of Bureaucracy in Policy formulation and its Implementation. Nexus between Bureaucracy and Political Executive

In ancient and medieval India, there was monarchical form of government and the general administration was run by people having near or distant relationship with the King instead of dedicated bureaucracy . But gradually the administration assumed complexities and this required specialist knowledge.The British rulers established a new form of administration analogous to their own … Read more Bureaucracy : Origin; its merits and demerits; Role of Bureaucracy in Policy formulation and its Implementation. Nexus between Bureaucracy and Political Executive

Morale and Productivity

Morale and Productivity of an Employee are higly interdependent. Morale is the most important Psychological state of mind of a person which is expressed as selfconfidence, loyalty toward an organization and/or enthusiasm. Morale of an employee determines the behavior either positively or negatively in an organization. Morale is directly related to employee motivation level and … Read more Morale and Productivity

Human Rights

Human Rights are commonly understood as inalienable fundamental rights “to which a person is inherently entitled simply because she or he is a human being,” and which are “inherent in all human beings” regardless of their nation, location, language, religion, ethnic origin or any other status. The history of human rights can be traced to past documents, … Read more Human Rights

Training and Development

Training and Development: the employees to improve their knowledge and skill so as to be able to perform their tasks more efficiently is known as training. It is an organised activity for increasing the knowledge and skills of people for a specific purpose. The term ‘development ‘refers to the process of not only building up … Read more Training and Development

Public and Private Administration

The public and Private administration:-Public administration is different from private administration in three important aspects, the first is the political character, secondly the breadth of scope, impact and consideration and public accountability. These differences seem very fundamental and very valid in the Iight of our own exploration of the subject in previous articles. Following principles … Read more Public and Private Administration

Recruitment of Civil Service

Civil service refers to the body of government officials who are employed in civil occupations that are neither political nor judicial. The concept of civil service was prevalent in India from ancient times. The Mauryan administration employed civil servants in the name of adhyakshas and rajukas. The examination for civil servants in those days too … Read more Recruitment of Civil Service

Development Administration

Development is the end result of Public Administration. The paradigm of development is depending on the nature of government and its policies. It may be ideologically driven or ethically motivated. It strips off the orthodox structuralism of public administration as put forward by classical Administrative theorists and attempts to cater the emerging need of a … Read more Development Administration